About Me
ABOUT ME
I am passionate about working with people, documents, and tables! Love to find and analyze information, find solutions in difficult situations, and organize everything around me.
Can prioritize tasks and always meet deadlines. Extremely responsible and get everything done no matter what.
EXPERIENCE
Project Manager, Cat’s Crew (Crypto project)
Responsibilities
•Keep track of tasks and introduce everyone to Trello
•Organize all the information and create a notion page for different departments
•Create a development strategy for social networks
•Keep every team member updated and organize group calls
•Communicate with Sandbox
•Create GDD and Business plan
Achievements
•Attracted several hundred followers to the Twitter account
•Raised team spirit
•Signed a partnership with another crypto project
•Learned a lot of information about crypto projects in a short period of time
Team Leader Customer Care Service, Kodland Responsibilities
•Managing an international team
•20 employees under my command
•Tasks delegation
•Planning
•Conducting analytics on the productivity of the department •The definition of metrics reflecting the quality of support •Managers hiring and onboarding
•Sales Analysis
•A customer satisfaction survey conducted.
Achievements
•Set up calls in the department
•Introduced all employees to Omnidesk
•Reduced the number of refunds
•Was promoted after 2 months of working in the company
Acquisition Specialist, Improvado
Responsibilities
•Develop a new hiring process
•Find and test new hiring platforms
•Handle 250 and more job applications
•Communicate with candidates through email, messengers, and calls •Conduct interviews
•Create tests and quizzes in Typeform
•Create FAQ document for every vacancy
•Track the candidate’s progress through Lever
•Create reports
Achievements
•Successfully Hired COO in 2 weeks
•Hired 3 developers
•Hired Tech Writer
•Created more than 10 quizzes for different vacancies
•Learned SQL, Postman, DBT, and everything connected with the database in a short period of time
