Funmilola Johnson
About Me
I’m a virtual assistant, which means I work from home and can assist individuals or organizations with a number of duties. My primary goal is to assist my clients in being more efficient and effective by handling numerous obligations on their behalf.
My responsibilities vary depending on what my clients require, but in general, I perform administrative chores such as setting up appointments, managing emails, responding to customer enquiries, data entry, and document preparation. I can also manage social media accounts, develop material, interact with followers, and monitor how things are going.
I can also conduct internet research, gather information, and report on what I discover. If you need to travel, I can assist you in arranging flights, hotels, rental vehicles, and other services.
I excel at customer service, so I can assist you with any queries, complaints, or issues your consumers may have. I can also assist you plan and arrange events, such as determining when things need to happen, arranging vendors, and ensuring everyone is satisfied. And if you need assistance with marketing, I can brainstorm concepts, run email campaigns, and acquire new consumers.
In general, I am a diverse and dependable resource for my clients. I’m always committed to providing outstanding service and achieving excellent results, no matter where I work.
Education
Lagos State University, Nigeria
Digital Ad Expert by Aleph
I successfully completed the 3-month Digital Ad Certificate course on digital marketing.
ALX Africa
During the course, we learned about various aspects of being a virtual assistant, including time management, communication skills, organization, and task prioritization. We also learned about the different tools and software that are commonly used in the industry, such as Trello, Asana, and Google Suite. One of the most valuable parts of the course was the hands-on experience we gained through practical assignments and case studies. We were able to work on real projects, both individually and in groups, which helped us develop our skills and apply what we learned in a real-world setting. Throughout the course, we had access to experienced instructors who provided valuable feedback and guidance, as well as a supportive community of fellow students who were always willing to help each other out. At the end of the program, we were well-prepared to enter the virtual assistant field with confidence. We had a solid understanding of the skills and tools necessary to be successful, as well as practical experience working on real projects. Overall, it was a challenging but rewarding experience, and I'm proud to have graduated from the virtual assistant course.
Work & Experience
Virtual Assistant | Customer Service
Body Rejuvenation - Atlanta Georgia
I helped the company run smoothly by organizing and managing meetings, including ones done over the phone. I also prepared data for analysis, combined data from different sources, and created reports. In addition, I scheduled appointments for doctors and meetings with clients. I provided great administrative support to the manager and the accounting staff to ensure everything was done with excellence. I also managed the calendars and emails of the doctors to make their schedules more efficient.
Virtual Assistant | Sales Representative
Startlight Real Estate –Lagos, Nigeria
I built good relationships with clients by responding quickly to their questions and doing extra things to help them. I managed the department that handles the money the company gets from clients and made sure everything was correct. I found a problem in how the company was doing things and fixed it, which made things run more smoothly and helped keep projects on track. I advertised properties to try to sell them. I also talked to about 80 customers each day on the phone or by email and gave them information about our products.
Talent Aquisition Specialist (Volunteer)
SkilledUp Life
In my role at SkilledUp Life, I'll be dedicated to connecting with potential volunteers and raising awareness about our opportunities. I'll actively post exciting roles on platforms like LinkedIn, following the lead of our Head of Talent Acquisition. Engaging directly with users will be my forte—I'll consistently reach out, comment on posts, and make meaningful connections.
Portfolio
