Edytech

About Me

My name is Edith John-oyemah from Nigeria, I am a proficient, organized, dedicated, and reliant professional in the field of Administrative executive tasks, sales, and excellent customer support, specialist. with 5 years of experience running sales on digital marketing using social media as a channel to increase sales and product awareness.

As a social media marketer, I am focused on increasing brand awareness, driving traffic to your websites, generating new leads, boosting Brand engagement, growing company revenue by increasing sales, Building a community around the business, and offering effective and quality social customer service.

I am interested in directly targeting customers with strong marketing campaigns, promoting new products or services, building potent brand awareness, customer retention both new and existing ones, and bringing referrals from social media to sales, as this will enable me to optimize my skills and potentials to boost customers experience on the product and services.

Education

Bachelor of Sciences 2014

Delta State University, Nigeria

Bachelor of industrial chemistry- During my study of chemistry, Entrepreneur and business courses was introduced, how we can start production as a chemist and market our products to yield maximum sales and profit.

Marketing strategy: competitive intelligience 2022

Linkedln Learning

This course shows how different marketing strategies could be devised and optimized for efficient marketing output and also how market competitors could be properly managed.

Social Media Marketing: Managing Online Communities 2022

Linkedln Learning

This course teaches the management of marketing products and services on social media channels and how communities can be formed from your audience and properly managed through direct communication and feedback to give quality customer satisfaction and experience.

Work & Experience

Sales Specialist

LA SOAPS WORKS

02/08/2018 - 12/30/2019

Developed and implement sales strategy. Retention of old and new customers. Responsible for selling company products and meeting customers' needs. Coordinating sales teams

Customer support

Richlin Wires

10/03/2021 - 07/29/2022

Process customers' complaints and issues related to products and services. Assisting customers in completing purchases, upgrades, and returns. Providing technical assistance to customers. Creating brand awareness through social media marketing strategies.

Portfolio

Skills

Marketing
95%
customer support
95%
customer relationship management
95%
Social media skills
95%

Awards

Best Sales Person 2018
This award was given to me in cash from my employer to appraise for competence as a sales specialist.