Chinenye Chukwuka
About Me
Hi,
my name is Chinenye Chukwuka. I am a trained Virtual Assistant with exceptional customer service/support skills. I am a good team player and I pay attention to details. Excellence is my watch word and I am also very teachable.
As a result of my training and upskilling, I am skilled in performing various admin duties such as email management, appointment scheduling, data entry, planning meeting agenda, minutes taking, travel planning, customer service duties, and lots more.
Feel free to reach out to me on any Virtual Assistant or Customer Service role you have and you will be sure to have a committed volunteer for the work, as I also wish to gain more knowledge and experience in this field.
Education
Enugu State University of Science and Technology
DIGITAL WITCH SUPPORT CUMMUNITY
Trained in the skillful use of CRM tools. Trained to effectively support customers by promptly responding to complaints and clarifications. Equipped to properly handle office administrations.
African Leadership Institute (ALX)
Trained and equipped to be skillful in Email management appointment scheduling Budget planning and management Project management Data entry, presentations, and management
Work & Experience
Customer service representative
Longrich office
Improved the quality of the relationship between us and our clients. Responding promptly to the customers' complaints. Skillfully reduced the rate of complaints from customers by clearly explaining our products’ uses and importance thereby bringing about a 50% increase in our sales.
Virtual Assistant
Evans Real Estate Company
Compiled and produced presentations and reports that give the management a clear understanding of the current status of the company. Created a spreadsheet that agents used to track new opportunities and develop their own sales funnels. Dealing with emails and phone calls by responding, passing on messages, or highlighting them for the manager's attention. Helped to coordinate the schedules for the field agents so that correspondence and messages could still be sent to them. Ensured an updated and accurate data entry, and stored customer information in the database.
Portfolio
