Daniel Kiptoo
About Me
Logical, solution focused IT specialist with 5+ years of experience of professional experience in maintaining computer systems. Strong background in System Administration, Technical Support and Database Administration.
Education
Jomo Kenyatta University of Agriculture and Technology
Work & Experience
IT Support Specialist
Performers Rights Society of Kenya
•Manage the Windows Server 2016 features DHCP, Active directory, IIS, DNS, RDP ,security, Server Roles •Configure and trouble shoot the Network , set up routers, switches, set up users to the printer, network security •Database administration using the Microsoft SQL server that houses a distro system for the organization. Write SQL queries, perform backups •Ensure Service Level agreements are in order by liaising with service vendors e.g. Safaricom, Copy Cat limited, web hosting service provider, external developers •cPanel administration which includes creating emails, security, handle server storage, handle database, domains •Manage company website and ensure the membership portal a CMS platform (joomla) is running •Manage users, computers and provide support to each department and queries. e.g. setting up Email on Outlook, file sharing, resetting passwords •Set up budgets for the IT department liaising with the finance department
IT Project Officer
Motivation Charitable Trust
•Lead trainer in training users on the use of the National council for Person living with disability job portal during work shop trainings. •Participate on project meetings sharing the report on the status of the users registered and the number of job posts. •Work with the IT manager in identify the scope of work for the National Council job portal development. •Presented the NCPWD job portal to other project partners e.g. Leonard Cheshire, Sight Savers, and Kenya paraplegic organization on the State of the National Council Person Living with disability job portal. • Supported the staff on queries concerning emails, internet connectivity, connection to the printer and computer programs •Trained the staff on new systems introduced to the organization e.g. Kobo toolbox
