Ugwu Peace Chiamaka

About Me

My name is Ugwu Peace Chiamaka a graduate of Food Science and Technology. I have experience as an Operations Supervisor in a Quick Service Restaurant, a Sales Representative with a building materials company and a Production team intern. I want to work as a Customer Service Support personnel, Virtual assistant and/ or data analyst remotely.

Education

B.Sc Food Science and Technology 2019

Enugu State University of Science and Technology

Work & Experience

Operations Supervisor

Food Concepts plc

- 02/08/2023

Operations Supervisor in Quick Service Restaurant. Led and managed a team to open a new branch of the business. Where we achieved over 15% EBITDA and over 22% sales profit as against the budget given. I'm known for giving outstanding customer service experience.

Customer Service sales representative

Castello Marbles and Tiles ltd

01/05/2020 - 08/01/2020

Welcoming customers to the establishment, selling companies goods, providing answers to customer's inquiries and resolving complaints from customers. Most importantly customer retention through offering excellent services and timely response to their concerns.

Skills

Excellent communication
95%
Outstanding customer service
97%
Reporting skills
90%
Management skills
97%
Phone etiquette
95%
Problem solving
98%

Awards

Certificate of Merit 2012
20th edition National Stock Exchange essay writing for secondary schools.