Atang Agwom

About Me

I am a dedicated and results-driven Growth Product Manager, with a passion for building innovative solutions that enhance user experiences. My journey spans various industries, from finance and marketing to psychology and agriculture, each role contributing to my versatile skill set. I am enthusiastic about leveraging my diverse skill set to drive growth, build impactful products, and contribute to meaningful projects. Let’s connect and explore opportunities for collaboration!

Education

BA Business Administration 2013-2017

Near East University Northern Cyprus

A Bachelor of Business Administration (B.A. in Business Administration) is an undergraduate degree program that provides a comprehensive foundation in various aspects of business, management, and leadership. This program typically covers essential subjects such as finance, marketing, human resources, operations, and strategic management. Students gain practical skills and theoretical knowledge, preparing them for a wide range of roles in the business world.

Work & Experience

Growth Product Manager (volunteer)

MyLangCoach

07/25/2023

• Collaborated with the technical team to establish www.MyLangCoach.com, actively enhancing the platform's development and ensuring a seamless, user-friendly experience for our audience • Conducted extensive market research and user interviews to identify new growth opportunities, leading to the launch of a new product feature that increased customer retention by 20% • Developed and executed strategic plans to drive user acquisition, resulting in a 25% increase in monthly active users within three months.

Customer Care Rep/Marketing Personnel

Fadama Farmers Microfinance Bank

12/14/2020 - 05/04/2022

• Managed a diverse portfolio of 250+ accounts, delivering personalized financial guidance and tailored solutions to build lasting client relationships and ensure financial success. • Resolved customer complaints into positive experiences, boosting referrals by 10%. • Launched a marketing campaign, resulting in a substantial 5% surge in Adashe account openings. • Engaged 100+ customers and prospects daily with various tailored products to meet their needs.

Business Development intern

Aibeth Center

08/01/2020 - 12/11/2020

• Pioneered a marketing campaign strategy for ‘Resilience Building for Caregivers Post COVID,’ achieving a 100% participation rate. • Led data-driven marketing plan development for brand growth, targeting 30+ hospitals, 40 schools, and 10 institutions, with a 20% success rate. • Collaborated with the Leadership and Training Centre Jos to deliver psycho-social support to over 2,000 civilian joint task-force members in Maiduguri, enhancing their emotional and psychological well-being.

Marketing Personnel

Fadama 3 Assisted Financing

02/01/2019 - 07/31/2019

• Played a crucial role in empowering 1,000 World Bank Fadama Farmers Project beneficiaries through precise logistical support, enhancing operational efficiency, and fostering agricultural success. • Offered comprehensive guidance to 1,000 beneficiaries, facilitating application processes and connecting them with service providers for efficient resource access. • Upheld top professional standards with unwavering commitment to the confidentiality of 1,000 beneficiaries, ensuring a trusted and secure environment for all served.

Sales Intern

PZ Cussons

06/15/2015 - 09/16/2015

● Interacted with over 20 customers daily, effectively conveying the features and benefits of both new and existing products, ensuring they were well-informed in their purchase decisions. ● Handled over 50 customer feedback requests each week, addressing their concerns swiftly and offered empathetic support that transformed negative experiences into positive ones ● Supervised offloading and stacking of goods from 7 cargo trucks in 3 months. ● Achieved 100% budget-compliant distribution, optimizing inventory and enhancing retailer relationships.

Skills

Effective communication
82%
Product Knowledge
86%
Empathy
90%
critical and creative thinking
80%
customer relationship management
80%
active listening
85%
market and user research
81%