Ardella Fahira

About Me

Experienced Customer Success-Support with excellent interpersonal, multitask, organized, and time management. Have a holistic knowledge of negotiation and communication. Would like to have the opportunity to grow and contribute in my area of expertise!

Education

International Relations Bachelor Degree 2017-2021

Hasanuddin University

Work & Experience

Customer Relation-Satisfaction Officer

PT. Bosowa Berlian Motor

03/21/2022 - 11/15/2022

PT Bosowa Berlian Motor (BBM) is an authorized and the large dealer for Mitsubishi vehicles in Eastern Indonesia. Responsible for : Maintained all open communication and relations with customers to develop company values and products; Provided and support company relations practices through several channels; Assist company CSR and event activities.

Human Capital Intern

PT. Pertamina

06/22/2020 - 08/22/2022

PT Pertamina is a state-owned enterprise tasked with managing oil and gas mining in Indonesia. Responsible for : Evaluated and analyzed industrial relations programs of PT. Pertamina MOR VII as one of the company goals; Managed daily administrative and provided constant and reliable administrative support to office team members.

Customer Support

SkilledUp Life

01/23/2023

Skills

Customer Relations
90%
Customer Sucess/Supoort
90%
Business Support
90%
Internal Communication
90%
Marketing Communication
80%
Administrative
90%
Negotiation
80%
Time management
90%
Organized- Planning
90%
networking