Ana Ukwa

About Me

I am Ana Ukwa, a graduate of Public Administration from Akanu Ibiam Federal Polytechnic. I am an Associate Member, Chartered Institute of Human Resources Management (ACIHRM).

I have experience in Human Resources Management, Clearing and forwarding, cash and other financial management, Customer Relationship Management and Real Estate (Mortgage Loans). I also possess writing, aesthetics, analytical problem solving, and logistical planning with good work ethic.

I want to pursue a career in Human Resources Management and general organization operations.

I am open for offers relating to HRM, Administrative Executive, Business Development, General operations etc.

Education

Higher National Diploma 2020

Akanu Ibiam Federal Polytechnic

Public Administration

Work & Experience

Mobilization/Operation Officer

Federal Mortgage Bank of Nigeria

08/09/2021 - 06/30/2022

- Sensitizing and enlightening staff and members of organizations on the products and benefits of Federal Mortgage Bank of Nigeria, - Attend to customers complains and inquiries, - Register and update customers details etc.

Operation Officer (Teller)

Guaranty Trust Bank Plc

01/10/2016 - 01/31/2018

 Perform cash withdrawal processing.  Accept cheques and cash for deposits and also check for accuracy of the deposit slip.  encourage opening new accounts.  Help people out with their problems regarding costumer’s accounts.  Advice, explains or promotes the services and products offered by the bank.  Identify customers and help making cash checks.

Admin executive

Tradewinds Duty Free FZE

06/06/2011 - 12/23/2014

- Take incoming calls and answer question(s) from customers with regards to our company products. - Reply mails and send mails to clients - Keep proper records and inventory for the company - Schedule and reschedule meetings for the MD and other Management board. - Take inventory of company records. - Advices the company on how to reduce risk related errors.

Skills

Time Management
80%
Problem Solving
75%
Team Work
95%
Communication skills
85%
multitasking
75%
Efficient decision making
80%

Awards

Award of Excellence 2020