Akisibe

About Me

About me 

My name is Akisibe Abdalaah,  a highly driven and organized Product Manager and Virtual Assistant, with a passion for delivering exceptional results. As a recent graduate of Utiva’s esteemed Product Management program, I have acquired knowledge and skills in product development, market analysis, and team collaboration. Now, with a strong desire to put theoretical knowledge into practice, I am seeking volunteer opportunities to hone my skills, gain hands-on experience, and make a meaningful impact in the industry. With a proven track record of exceeding expectations and a commitment to continuous learning, I can bring value to any organization and take on new challenges.

Career Path and Aspirations

Role: Product Manager and Virtual Assistant

Short-term goals (1-2 years)

– Continue to hone my product management skills through hands-on experience and continuous learning

– Seek mentorship from seasoned professionals to gain valuable insights and guidance

– Expand product management and virtual assistance expertise by taking on additional responsibilities and projects

Mid-term Goals (2-5 years)

– Transition into a senior product management role, overseeing complex projects and teams

– Develop expertise in emerging technologies and trends, such as AI and data analytics

– Build a professional network of peers and mentors, fostering collaborations and knowledge-sharing

Long-term Goals (5+ years)

– Become a thought leader in the product management space, speaking at industry events and publishing articles

– Lead cross-functional teams to develop innovative products and solutions

– Mentor and inspire the next generation of product managers and virtual assistants

Aspirations:

– To make a meaningful impact in the industry, driving growth and success through strategic product management

– To continuously learn and adapt, staying ahead of the curve in an ever-evolving landscape

– To build a legacy of excellence, inspiring others to strive for greatness.

Education

Bachelor of Network and Computer Systems Administrators Currently studying (Final year) i will graduate November 2025

Bugema University

This comprehensive program is equipping me with the skills and knowledge required to excel as a network manager, administrator, and security specialist. Upon completion, I will be well-versed in computer systems administration, security, and network coordination, with a strong foundation in networking principles and security.

Product Manager February 2023 - October 2023

Utiva

This intensive course prepared me to succeed as a product manager, covering product development, market analysis, and team collaboration. I gained hands-on experience in product planning, execution, and launch, and developed a strong understanding of customer needs and market trends.

Diploma in Information Technology August 2021 - November 2022

Bugema University

This diploma course provided a broad range of skills and knowledge in information technology, covering topics such as software development, data analysis, and computer systems. I gained a solid foundation in IT and developed a strong understanding of computer systems, networks, and software applications.

Certificate in Information Technology August 2018 - September 2020

Bugema Univeristy

This beginner-level course introduced me to the fundamentals of information technology, covering topics such as computer systems, networks, and software applications. I gained a basic understanding of IT concepts and developed a strong foundation for further studies.

Virtual Assistant July 2022 - Sep 2022

Alxafrica

This short course prepared me to excel as a virtual assistant, covering general administrative tasks such as email management, calendar organization, and data entry. I developed strong organizational skills and learned to work efficiently in a remote environment.

Binance Blockchain Deep Dive and Masters in Blockchain & web3 March 2023 - January 2024

Binance Academy & Founderz

These comprehensive courses provided me with a deep understanding of blockchain, web3, DeFi, NFTs, DAPPs, SOCIFi, P2P, trading, digital identity, and traditional finance systems. I gained expertise in cryptocurrency, blockchain development, and web3 applications, and developed a strong understanding of the decentralized finance ecosystem.

Work & Experience

Binance Angel Volunteer

Binance - Online

10/20/2021 - 04/30/2024

As a Binance Angel Volunteer, I demonstrated exceptional leadership and community-building skills by providing guidance and support to community members on cryptocurrencies, blockchain technology, and related topics. I collected feedback, conducted data analysis, and developed community rules and policies to ensure a fair and transparent environment. I also organized community events and webinars to enhance engagement and crypto education, showcasing my ability to facilitate knowledge sharing and collaboration.

Utiva Team Lead Product Manager - Bootcamp

Utiva - Online

09/08/2023 - 11/07/2023

As a Team Lead Product Manager at Utiva, I showcased my product management expertise by conducting market research, developing product roadmaps, and coordinating with cross-functional teams to ensure seamless user experiences and successful product launches. I led end-to-end product lifecycle management, defined product strategy, and prioritized features to drive business growth. My collaboration with six teams demonstrated my ability to work effectively with others and drive results.

IT Support Technician Work-Program Volunteer

Bugema University - Uganda

11/23/2020 - 12/20/2023

As an IT Support Technician Volunteer and Alumni at Bugema University, I developed and maintained an IT Help Desk to provide technical support to students and staff. I managed network connectivity, installed and maintained hardware and software, and instructed staff on best practices. I also conducted training sessions, ensured timely resolution of complex problems, and accomplished accurate data entry, demonstrating my technical expertise and ability to work effectively in a fast-paced environment.

Customer Support & Help Desk - Volunteer

CRDB BANK - Tanzania

03/02/2021 - 05/18/2021

As a Customer Support Help Desk Volunteer at CRDB Bank, I demonstrated exceptional customer service skills by assisting clients with ATM usage, account opening, and SIM banking activation. I effectively resolved issues, adapted my communication style to meet diverse customer needs, and maintained a professional and friendly demeanor. Handled a high volume of customer inquiries through various channels (phone, email, chat) and provided timely and accurate responses. I also assisted in creating and maintaining customer support documentation, showcasing my ability to develop resources and improve processes.

Skills

Technical skills
80%
Strong Communication
75%
Analytical thinking
70%
Emotional Intelligence
60%
Cultural senstivity awareness
75%
Database management
28%
Computer Networking
74%
Customer Support service
80%
Blockchain,web3 and crypto
70%
Problem-solving
70%
Product development
28%
Project management
30%
Leadership
78%
Time management
78%
User experience (UX)
20%
Product roadmap
52%
Market research
34%

Awards

Recognition Award - work program of the year (The best in work program) November 2023
Received the prestigious Recognition Award certificate from the Vice Chancellor of Bugema University for exceptional technical services and dedication to the university's Work-Program over two years. This award acknowledges my efforts in providing top-notch technical support, ensuring seamless IT operations, and contributing significantly to the university's growth and development. This recognition is a testament to my hard work, commitment, and passion for delivering excellence in technical services.