Adebowale1991
About Me
My name is Aladegbola Adebowale David, I am currently working as an Information Technology Specialist with over 14 years of success in hardware and software installation, and configuration. I am looking forward to acquiring more knowledge in Data Analyst, Cloud Computing (AWS), Cyber Security, Growth Hacking, and product management. I enrolled at HiiT Plc for Ethical Hacking, Cloud Computing (AWS), CCNA, and CompTIA A+ recently.
Education
Lagos State Polytechnic, Ikorodu
Computer Science
Work & Experience
IT Support Specialist
Evans Therapeutics Limited
Installation and Configuration of Computers, Local Area Networks (LANs), and Software. Setting up Microsoft Office 365 mail for users also resolves an issue arising. Support and coordinate user requests on the IT ticketing system which the support team uses to create, manage, and maintain user problems. Troubleshoot issues on device-specific problems, network performance, and internet connectivity. Ensure all IT network and communications services are monitored, backed up, secured, and documented. Perform routine security checks on the system; Install repairs and remove wire and cable lines. Update virus protection software and data security systems to keep data and communications protected Repair and replacement of hardware parts and checking computer equipment for electrical safety. Support full range of network hardware and operating systems in the organization Set up Active Directory and Exchange accounts for new users and groups. Managed full life-cycle of information technology projects from scheduling to final reporting. Conducting daily ERP software backup (Tally) and restoring when needed. Setting up an online meeting for the management via an online Meeting Platform. Identified and solved technical issues with variety of diagnostic tools. Undertaking IT projects as instructed by the IT management. Backing up staff data on center cloud storage and retrieving when needed.
