Favour Chidiebere

About Me

I am a highly skilled and devoted customer service representative, sales and marketing expert with over 4 years of experience. I possess excellent communicative and problem-solving skills, a team player and ability to work with little supervision, adequate experience in Communication tools like mail and slack and a and developing interest in cloud solutions and IT.

My experience include:
The use of CRM tools like Zendesk, Trello, Hubspot, Monday.com and other tools.
Lead generation.
And achievement in exceeding Key performance indicator

I am interested in opportunities in technical support, appoint booking, marketing, sales, customer service, lead generation and email, phone and chat support.

I am ready to learn while assisting in necessary areas and expanding the organization.

Education

History and Diplomatic studies 2022

University of Abuja

Bachelor's degree

Work & Experience

Appointment Setting

OMMAZ- FARM

03/03/2016 - 18/06/2018

Appointment booking Customer service and receptionist.

Sales and Marketing

Liralph Limited

01/03/2019 - 15/09/2022

Led generation, sales and marketing to clients

Skills

Sales and marketing
100%
Lead generation
100%
Appointment scheduling
100%
Email, phone and chat support
100%
Customer service and data entry
100%