Abba Christopher Avong

About Me

Dedicated, detail-oriented individual with nine years of experience working in technical support. Excellent leadership, communication and technical skills looking to improve IT ROI through proven skills in Systems Administration.

Education

Bachelor in Technology 2016

Federal University of Technology Minna

Mathematics and Computer Science

Work & Experience

IT Manager

Defcom Technologies Limited

09/01/2014

Provide complete IT technical support services and assist management teams to ensure efficient business processes. Coordinated the installation of hardware and associated peripherals such as PCs, laptops, and phones ensuring accuracy in configuration, deployment, and system efficiency. Lead the procurements and deployment of Huawei Servers to Kainji and Jebba Power Stations (Mainstream Energy). Designed and installed communication networks and technical amenities during the construction of 30+ individual offices. Engaged in weekly team meetings asking questions and offering insight on technical methodologies and processes.

IT Support Staff

Federal Mortgage Bank

01/01/2012 - 11/30/2012

Created support tickets and used web-based numbering systems to track and deliver support services. Improve the performance of web centers, devices, and programs in just 4 months Installed, serviced and upgraded over 300 Windows computers. Assisted the network team in monitoring network servers. Prevented legal issues by ensuring 100% consistent application of all service agreements.

Skills

Technical Support
80%
HTML,CSS & JavaScript
80%
Network Administration/Software Installations
72%
CMS (Wordpress)
83%