Alex Santos
About Me
Detail-oriented professional with a 3+ years of experience in IT & Services Industry. Currently working at Agile/Scrum Environment with a role of QA, Software Testing & Technical Helpdesk Support experienced in using Agile Tools (Jira, Trello).
Currently taking coding bootcamp course in Java programming and Spring Framework, delving deeper into Web Development.
Education
Bachelor of Science in Electronics Engineering
2018
Universidad de Manila
Work & Experience
Software QA Engineer & Technical Support Specialist
Lotuslabs Inc.
10/04/2021
Fast-paced tech startup that uses Scrum/Agile methodology. Responsible for handling client support inquiries, software testing whenever new updates were implemented, API testing, issues/bug tracking, monitoring of production environments and technical documentation.
