About 7th Century Music
Join the innovative team at 7th Century Music, a cutting-edge music streaming platform designed to empower independent artists. Our platform enables artists to distribute, market, and monetize their music using our custom-built software. We are passionate about the intersection of music and technology, and we are dedicated to making a real impact in the music industry.
Explore our progress:
Promo Video: https://www.youtube.com/watch?v=h7-no5nK_rU
Website: https://7thcentury.co.uk/
We’ve made significant strides in the industry and are now looking for a Customer Relationship Manager to help strengthen our connections with artists, affiliates, and artist managers.
Role Overview
As a Customer Relationship Manager, you will be the primary link between 7th Century Music and the artists, affiliates, and managers using our platform. You’ll ensure smooth communication, provide solutions to inquiries, and help users maximize the benefits of our technology.
Key Responsibilities
Act as the main point of contact for artists, affiliates, and artist managers.
Provide clear guidance and solutions for inquiries about distribution, marketing, and monetization on our platform.
Develop in-depth knowledge of the 7th Century Music platform to educate and assist users effectively.
Foster strong relationships to enhance artist satisfaction and loyalty.
Collaborate with internal teams to gather user feedback and improve platform functionality.
Analyze client interactions to identify trends and opportunities for platform improvements.
Assist in onboarding new artists and affiliates, ensuring a seamless experience.
Work closely with marketing and product teams to enhance communication strategies.
Requirements
Experience in customer relationship management or account management (preferably in the music or entertainment industry).
Strong communication and interpersonal skills with a passion for helping artists grow.
Ability to simplify complex information and communicate effectively.
A solid understanding of music distribution, artist marketing, and affiliate programs will be an added advantage.
A problem-solving mindset with a proactive approach to customer support.
Familiarity with CRM tools, email support platforms, or community engagement software is a plus.
Passion for music, technology, and digital media.
Why Join Us?
Be part of a revolutionary music-tech company shaping the future of independent artists.
Work in a creative, fast-paced, and collaborative environment.
Enjoy remote flexibility while making a meaningful impact in the music industry.
Opportunities for professional growth and career advancement.
How to Apply
If you’re passionate about music, technology, and building strong artist relationships, we’d love to hear from you!
Send your resume and a brief cover letter explaining why you’d be a great fit for this role to [your email/contact information].
Join 7th Century Music and help us empower artists worldwide!
If you are passionate, eager to learn, and ready to contribute, we want to hear from you! Please submit your application and/or CV
Let’s build something amazing together!
Contact:
Tawanda Mawushe
Founder & CEO, 7th Century Music
