Ufuoma Sheme

About Me

Greetings,
My name is Sheme Ufuoma, a graduate of Business Administration and a trained IT Support (Customer Support Management).

I am skilled in using tools such as HubSpot and Intercom to deliver efficient and results-driven customer and marketing support. My core areas of expertise include:

HubSpot CRM Setup, Optimization & Customization – Structuring CRM systems for efficiency, accuracy, and scalability.
Lead Segmentation, Scoring & Targeted Messaging – Reaching the right audience with the right message at the right time.
Email Campaign Setup & Optimization – Creating engaging, high-converting email campaigns that nurture and convert leads.
HubSpot Workflows & Marketing Automation – Automating repetitive tasks and building smart workflows that save time and improve performance.
Dashboards, Reporting & Performance Optimization – Tracking key metrics, gaining actionable insights, and supporting data-driven decisions.

I am available to volunteer as a Customer Support Specialist, Appointment Setter, Community Manager, or Lead Generation Specialist, and I am committed to delivering reliable, professional, and value-driven support.