Renxi Lu
About Me
So far, my study and internship experience mainly revolves around the fields of hotel management and human resources. During my undergraduate studies, I studied hotel management (human resources) at the Sino-Swiss Hotel Management College of Beijing Language and Culture University, and systematically mastered the core theories and practical methods of service industry management and human resources operations. Later, during my internship in the catering department and work hall of Jinmao Sanya Longwan Hilton Resort, I was deeply involved in the collaboration of the front-line service team, accumulated valuable customer service experience and understanding of human resources supporting hotel operations.
In order to improve my professional quality, I chose to study human resources management at the University of Sheffield. At this stage, I studied organizational behavior, relationships, performance management, strategic human resources management and other modules more systematically, and gradually clarified my future career direction for employee development and organizational culture construction.
My career ideal is to enter a company with an international perspective and engage in human resources positions related to talent development, training management or employee experience optimization. I believe that through the power of human resources, organizations can better inspire employee vitality, enhance a sense of belonging, and achieve sustainable development.
In terms of volunteer work, my ideal opportunity is to be able to participate in projects related to career development support, educational empowerment or cross-cultural communication. For example, I can assist young people in conducting career planning presentations, participate in talent development programs of social organizations, or provide adaptation and language support services to immigrants/international students. This type of volunteer work not only allows me to apply what I have learned to real life, but also allows me to continuously cultivate a sense of social responsibility and empathy.
Education
University of Sheffield
Studying for a master's degree in human resource management at the University of Sheffield is an academic journey full of challenges and growth. The course not only focuses on the systematic learning of theoretical knowledge, such as organizational behavior, strategic human resource management, employee relations and performance management, but also emphasizes the cultivation of practical ability. Through case analysis, group discussion, simulated negotiation and practical projects, I not only mastered the core principles of human resources, but also improved my communication and coordination, problem solving and strategic thinking abilities. In addition, the course has been certified by CIPD (Chartered Institute of Personnel and Development), laying a solid foundation for future career development. In a diversified learning environment, studying with classmates from all over the world has broadened my international perspective and made me understand the importance of cross-cultural management.
Beijing International Studies University Sino-Swiss Hotel Management School
While studying for a bachelor's degree in hotel management (human resources) at the Sino-Swiss Hotel Management College of Beijing International Studies University, I systematically studied courses such as hotel operations management, human resources management, service marketing, organizational behavior, performance and compensation management. The college adopts a teaching system that integrates Chinese and foreign teaching, combined with the standards and practice orientation of Swiss hotel management education, so that I have strong cross-cultural communication skills and practical operation skills on the basis of theoretical knowledge. Through participating in internship projects and hotel training courses both inside and outside the school, I have a deep understanding of the human resources operation process of high-star hotels, including key links such as employee recruitment, training, performance appraisal and labor relations management. This learning experience not only enhances my professional understanding of human resources management in the service industry, but also lays a solid foundation for my further study and career development in the field of international human resources.
Work & Experience
Hilton Sanya Yalong Bay Resort Food and Beverage Department and Banquet Hall Intern
Hilton
While working as an intern in the catering department and banquet hall at Hilton Sanya Yalong Bay Resort, I was fully involved in daily operations management and guest reception services, with rotations covering multiple service modules such as the Chinese restaurant, Western restaurant, lobby bar and banquet hall. During the internship, I not only mastered the service standards and operating procedures of high-star hotels, but also gained an in-depth understanding of the key links such as the preparation, venue layout, personnel coordination and on-site management of large banquets and conferences. In addition, I actively assisted department heads in employee scheduling and training arrangements, which enhanced my understanding of the actual operation of catering human resources management. This internship experience not only improved my service awareness and teamwork ability, but also made me more clearly aware of the close linkage between front-line services and back-end management, and accumulated valuable practical experience for my future development in the fields of human resources and hotel management.
Intern at the Human Resources Department of Kunming Shui'an Cultural Communication Co., Ltd.
Waterfront Culture Communication Co., Ltd.
Assisted in recruiting creative positions such as content planning, editing and directing, and short video operations, screened more than 300 resumes, participated in more than 20 business department interviews, followed up on candidate communications and offer issuance, and achieved a recruitment rate of 75%. Participated in planning the "Introduction to the Media Industry" training module, covering industry trends, company core projects, etc., covering more than 30 newcomers, with a satisfaction rate of 90%; Assisted in sorting out quarterly employee resignation data, and extracted 3 improvement suggestions through interviews (such as strengthening the project review mechanism for creative personnel), which were adopted by the department.
