Onah Divinefavour Chinemerem

About Me

Introduction
My name is Onah Divinefavour Chinemerem, and I am based in Enugu, Nigeria. I am passionate about technology, service excellence, and supporting teams to stay organized and efficient. I enjoy exploring software tools, learning how they work, and using them to solve real problems.

What I Have Done to Date
I have built hands-on experience using a wide range of customer support, productivity, and project management tools. I am proficient in HubSpot, Zendesk, Freshdesk, Trello, Asana, Calendly, Acuity, Airtable, and other modern digital tools. I have practiced managing tasks, organizing workflows, handling customer-related activities, and supporting operational processes using these platforms.

My Career Path
My main career focus revolves around:

Customer Service & Support
CRM Tools & Customer Success
Sales and Client Interaction
Project Management Tools (Asana, ClickUp, Trello)
Communication Tools (Slack, Microsoft Teams)
I enjoy roles that involve helping customers, organizing tasks, creating smooth workflows, and supporting teams with reliable administrative work.

My Aspirations
I aspire to become a skilled Customer Service Representative, an effective Customer Success Manager, and a highly dependable Virtual Assistant that organizations can trust. My goal is to build a strong portfolio, grow professionally, and gain the experience needed to excel in these paths.

My Ideal Volunteer Opportunity
I am seeking a volunteer opportunity as a Virtual Administrative Assistant. I want to support founders and teams with scheduling, task organization, CRM updates, documentation, inbox management, and general admin support. Volunteering will help me build real-world experience while contributing my skills, commitment, and passion for excellent service.