Leticia@100
About Me
Hello, my name is Amponsah Leticia. I’m a dedicated and adaptable person with strong communication skills and a passion for supporting people. I have experience in customer service, administrative work, and community outreach, which has taught me to work professionally, manage tasks independently, and engage with diverse groups. I’m hardworking, motivated, and eager to learn. I’m looking for opportunities where I can contribute value, grow my skills, and be part of a team making a positive impact.
Education
Ghana Institute of Management and Public Administration
Completed a Human Resource Management programme with training in communication, administration, organizational management, and people support.
Work & Experience
National service personnel- administrative
Ghana Police Service
Assisted with administrative duties including managing files, records, and office supplies. • Provided logistical support for departmental investigations and daily operations. • Helped coordinate documentation and ensured accurate internal record-keeping. • Supported personnel with inquiries and contributed to smooth administrative workflow.
Administrative support (intern)
Star Assurance Company Limited | Accra
•Supported administrative tasks including filing, data entry, and document handling. •Responded to customer inquiries and guided clients through processes. •Observed and assisted HR and administrative procedures. •Helped maintain accurate customer and departmental records.
Sales Executive (Intern)
Coronation Insurance Company Ltd. | Accra
•Assisted customers with product inquiries and provided clear explanations. •Conducted client follow-ups, tracked leads, and supported sales reporting. •Built positive customer relationships through helpful and timely service. •Helped ensure accuracy in documentation and administrative tasks.
