Immaculater Amailo
About Me
Imagine having a seamless schedule, an organised inbox, and a well-coordinated workflow without the stress. That’s where I can help!
I transform these time-consuming processes into a seamless workflow, drawing on my strong foundation in project coordination and administrative support. I specialise in managing calendars, optimising email communication, and ensuring smooth business operations.
Core skills and specialities:
🔹 Executive & Administrative Support
✔ Calendar & Appointment Management (Google Calendar, Outlook, Calendly, Acuity, Motion)
✔ Inbox & Email Management (Gmail, Outlook, Bluehost mail, Zohomail)
✔ Meeting Agendas, Minutes & Follow-Ups
✔ Travel Planning, Bookings & Itineraries
✔ Document Creation, Spreadsheets, and Presentations
✔ Data Entry & Database Management – Airtable, Google Sheets, Microsoft Excel
✔ Online Research
🔹 Customer Support & Client Relations
✔ Customer Support via Email, Chat & Phone
✔ Social Media Content & Graphics Creation (Canva, LinkedIn, Instagram, Facebook)
✔ Lead Generation & Prospecting (LinkedIn Sales Navigator, Apollo.io)
✔ LinkedIn Webinar Support (Setup, Hosting & Engagement)
🔹 Project & Business Operations Management
✔ CRM Management & Organisation (HubSpot, Zoho, ClickUp, Trello, Asana, Jira, Motion)
✔ Project Management & Workflow Optimisation (Asana, Trello, Monday.com, Notion, Airtable)
✔ Work Hours & Productivity Tracking (Timely, Time Doctor, and Clockify)
✔ File & Document Organisation (Google Drive, Dropbox, OneDrive)
✔ Team Coordination & Process Optimisation (Slack)
🔹 Finance & Bookkeeping Support
✔ Expense Tracking & Financial Data Entry
✔ Payment Chasing & Follow-Ups
✔ Invoicing & Light Bookkeeping (QuickBooks)
Beyond technical skills, I excel in collaborative environments where attention to detail and proactive problem-solving are essential. From managing workflows to improving standard operating procedures, I ensure that projects stay on track and deadlines are met. Whether it’s coordinating logistics, refining communication strategies, or enhancing day-to-day operations,
I am passionate about helping entrepreneurs, small businesses, and growing teams scale sustainably by automating repetitive tasks, reducing manual errors, and freeing up more time for high-value work.
I’m here to help your business stay organised and focused on what truly matters.
Send me a message or email me at [email protected], and let’s create smarter, streamlined systems to help your business thrive.
Education
Nnamdi Azikiwe University - Awka- Anambra State.
Work & Experience
Executive Assistant
Nigeria Railway Corporation
● Supported CEO’s and founders across SaaS, real estate, and service industries by managing daily priorities, acting as gatekeeper, and ensuring seamless execution of schedules. ● Prepared and reviewed executive-level communications, including investor emails, reports, and client presentations, ensuring alignment with company brand and leadership voice. ● Managed busy calendars, scheduled client meetings, and sent appointment reminders for CEOs and founders. ● Maintained up-to-date CRM records, ensuring accurate client and appointment tracking. ● Coordinated board and executive committee meetings: developed agendas, prepared briefing documents, and tracked follow-up actions. ● Managed complex calendars, scheduled high-priority meetings, and handled domestic/international travel logistics. ● Anticipated executive needs, proactively solved problems, and streamlined workflows, reducing scheduling conflicts by 30%. ● Conducted deep-dive research on market trends, helping clients make data-informed decisions. ● Coordinated internal team updates and deliverables, ensuring project timelines stayed on track. ● Used tools like Google Sheets, Asana, and Slack to manage daily tasks and workflows.
Executive Administrative Assistant
Archiving Health Nigeria Initiative (AHNI)
● Supported directors and senior leadership with calendar management, board meeting logistics, and confidential correspondence. ● Drafted speeches, official communications, and high-level reports tailored to executive and donor audiences. ● Coordinated meetings, events, and donor engagements to support public health program execution. ● Maintained stakeholder engagement trackers and organized partnership correspondence for directors. ● Organized multi-country travel, including visas, flights, and accommodations, ensuring efficient executive mobility. ● Coordinated projects across departments, enabling effective collaboration on strategic initiatives. ● Managed sensitive records and introduced workflow improvements that improved retrieval efficiency by 25%. ● Utilized various tools such as Zoom, Loom, Slack, Click-up, Monday.com, Asana, Trello, Zoho, HubSpot, Zendesk, Freshdesk, Microsoft Office, and Google Suite.
Customer Service/Sales Representative
Amaco Nig. Ltd.
● Drove a remarkable 20% increase in monthly sales by deploying advanced product knowledge and engaging customers effectively. ● Managed and processed customer orders with precision, ensuring accurate and timely delivery to enhance overall customer satisfaction. ● Implemented an efficient inventory tracking system, reducing order fulfilment times by 15% and contributing to enhanced operational efficiency. ● Provided crucial administrative support, including meticulous data entry, filing, and maintaining organised records for easy retrieval. ● Assisted in creating and maintaining employee schedules, optimising staffing levels to accommodate peak business hours, and ensuring seamless operations. ● Consistently surpassed monthly sales targets by implementing effective sales strategies and providing coaching to the sales team. ● Streamlined the order fulfilment process and achieved a 30% reduction in errors by implementing a robust quality control system.
