Ifechukwu Sylvia
About Me
I am a dynamic and results-oriented professional with a strong background in sales, human resource analysis, and customer service. My diverse skill set allows me to effectively bridge the gap between organizational goals and customer satisfaction. With a proven track record of driving sales growth, optimizing HR processes, and delivering exceptional customer experiences, I thrive in fast-paced environments and am passionate about contributing to the success of my team and organization.
I took a break to upskill on the in-demand IT skills,which I just concluded it’s training. So, I am ready to put what I have learnt so far into practice so I decided to start from volunteering jobs. I am here to give this opportunity my all, I have a team spirit and willingness to learn new things,joining your team will be a valuable addition.
Education
Imo state University
Obtained a degree
Work & Experience
IT Support
Digital Witch support community
Upkilled on my tech knowledge
Administrative assistant
BB Beauty and cosmetic store
I delivered exceptional service , handling of our social media pages, booking appointments and managing the company's email.
Customer service representative
Patricia beverage stores
Handled our customers enquiries and rendered support via call, chat and email. Increased our conversion rate by 25% through returning customers that were satisfied by our customer services.
Sales person
Sylvia thrift store
Handled our digital marketing and sales effortlessly