Favour Chidi
About Me
Am Favour a dedicated and adaptable Virtual Assistant with a strong background in customer support, administrative assistance, email marketing, and tele sales. I help businesses and busy professionals stay organized, connect with their audience, and keep daily operations running smoothly.
As a Virtual Assistant, I handle a wide range of tasks from managing emails and calendars to scheduling appointments, coordinating meetings, and keeping projects on track. I’m detail oriented and reliable, making sure nothing slips through the cracks and my clients always feel supported.
In customer support, I enjoy engaging with customers through email, chat, or phone answering questions, resolving issues, and making sure every interaction leaves a positive impression.
My experience with email marketing includes creating and managing campaigns, maintaining contact lists, drafting newsletters, and tracking results to improve performance.
In tele sales, I’m confident making outbound calls, qualifying leads, pitching services, handling objections, and building strong relationships that turn into sales and repeat business.
My IT skills and familiarity with CRM and productivity tools help me work efficiently in remote environments, troubleshoot minor tech issues, and adapt quickly to new software.
Overall, I’m passionate about supporting others behind the scenes combining my people skills, organizational strengths, and technical know-how to help businesses grow and stay connected. Whether it’s handling customer queries, setting appointments, running email campaigns, or providing day-to-day admin support, I’m committed to adding real value and delivering high-quality results.
Key Skills:
✔ Virtual Assistance
✔ Customer Support & Service
✔ Appointment Setting & Scheduling
✔ Email Marketing & Campaign Management
✔ Tele sales & Lead Generation
✔ Administrative Support
✔ CRM & Productivity Tools
✔ Basic IT & Technical Support
Education
Digital Witch support
I’m an enthusiastic aspiring Virtual Assistant with IT skills training from the Digital Witch Community. I have practical experience in email management, CRM tools, appointment setting, and scheduling. I enjoy helping busy teams stay organized and communicate effectively. I’m eager to gain real-world experience by supporting startups, learning on the job, and growing my skills further. I’m reliable, detail-oriented, and ready to contribute with a positive attitude.
Flame College
Graduated with good results. I developed strong organizational and teamwork skills through group projects and school activities. I also gained a basic foundation in IT and administration, which I am building on through additional training.
Work & Experience
Digital Witch Community Training
Digital Witch Community
Completed intensive practical training with the Digital Witch Community, where I developed a wide range of Virtual Assistance and Technical Support skills. I gained hands-on experience in email management, calendar management, appointment setting, and scheduling. I also learned how to handle customer service, telemarketing, technical sales, lead generation, cold and warm calling, and account management. I worked with CRM tools, project management tools, workflow automation, and remote work platforms like Upwork. This training also covered telehealth support, Airbnb and itinerary management, and continuous improvement practices. I’m now ready to apply these skills to help startups grow, stay organized, and deliver excellent customer support.
