Nkemakolam Tabitha

About Me

Hi,

My name is Tabitha. I have over three years of experience working as a secretary, where I developed strong administrative, organizational, and communication skills. I am currently transitioning into a Virtual Assistant role and actively building my capacity in this new career path.

At the moment, I am undergoing IT Support training, where I am gaining practical, in-demand skills to support businesses remotely and work efficiently with digital tools. My career goal is to become a highly reliable and effective Administrative Virtual Assistant who adds real value to teams and organizations.

My ideal volunteer opportunity is an Administrative Assistant or Virtual Assistant role where I can gain hands-on, real-world experience, apply my training, and continue to grow professionally while contributing meaningfully to the organization.

Education

Bachelor of science (education) B.Sc/Ed 2016-2021

Ignatius Ajuru University of Education

Work & Experience

Confidential Secretary

03/01/2023

I have worked as a confidential Secretary in an educational institution where I: .Handled incoming correspondence and maintained accurate filing systems. .Prepared reports, memos, and office documentation in Microsoft Office Suite. .Supported office operations, tracked records, and ensured smooth communication between departments. .Maintained confidentiality in all administrative and clerical tasks.

Customer support representative

Wide choice ltd

09/01/2021 - 01/31/2022

I resolved customer complaints and issues promptly and maintained a positive and professional attitude while dealing with difficult customers .Excellent communication skills both verbal and written, in order to effectively interact with customers .Provided exceptional customer service to ensure customer satisfaction.

Skills

Email management
50%
Data entry
50%
Project management
50%
File organization
80%