Dalli Rohita Reddy
About Me
I’m Dalli Rohita Reddy, an MSc Human Resource Management graduate from the University of Liverpool and a CIPD Associate Member, building my career in People Operations and Talent/Employee Relations. To date, I’ve developed strong people-leadership and performance-management foundations through fast-paced shift management at Greggs and high-volume operations at Liverpool Football Club, where I communicated clear performance expectations, coached team members in real time, handled concerns professionally, and maintained accurate attendance/performance records using Excel/Google Sheets.
My career path is moving from operational leadership into HR, where I can support people processes end-to-end onboarding, engagement, performance management, and building inclusive, positive workplace cultures. I’m especially interested in roles that combine people support with tracking and reporting, because I enjoy turning daily progress updates into clear insights that help leaders make better decisions.
My ideal volunteer opportunity is a remote HR/People role where I can contribute to maintaining volunteer records, updating daily progress and activeness trackers, supporting performance conversations, resolving engagement issues, and providing structured updates to HR leadership. I’m looking for a team that values professionalism, confidentiality, and collaboration, and where I can deliver reliable results while continuing to grow as an HR professional.
Education
Osmania University
University of Liverpool
Developed end-to-end HR knowledge across people operations and strategic HR, covering talent acquisition and selection, onboarding and induction, performance management and appraisals, employee/volunteer engagement, learning and development, rewards and benefits, workforce planning, and HR policy and procedures. Strengthened capability in employee relations, employee law and HR compliance, equality, diversity and inclusion (EDI/DEI) and organisational behaviour and change management. Built practical skills in HR analytics and reporting (KPIs, trackers, spreadsheets/ HRIS concepts), maintaining accurate documentation and confidential records, stakeholder management, professional communication, and evidence-based HR decision-making support managers and improve people performance and experience.
Work & Experience
Bar Manager
Liverpool Football Club
Led matchday operations across 2–4 service points and 8–14 staff, setting clear performance expectations for speed, accuracy, and hygiene/compliance. Ran pre-shift briefings and mid-shift resets, aligning team priorities to demand and reinforcing service standards under peak pressure. Maintained accurate people/shift records and performance management notes (staff deployment, incidents, actions taken), ensuring clean handovers and accountability. Updated Excel/Google Sheets trackers during shifts (progress checks, activeness/attendance notes where required), keeping records current and audit ready. Addressed performance and engagement concerns in real time through coaching; reported performance-related issues to senior leads/security with clear evidence and next steps. Built a positive work culture by recognising achievements and milestones weekly (shout-outs for speed, standards, teamwork), boosting morale during busy events. Managed compliance decisions (Challenge 25, refusal of service) with discretion, professionalism, and integrity while handling sensitive situations calmly. Completed cash-up and reconciliation with discrepancies consistently below 0.1%, maintaining strict control of confidential financial records. Reduced stock-outs by 20% using proactive stock rotation (FIFO) and pre-service checks, improving readiness and customer experience. Trained and onboarded 7 new starters on service routines, drink presentation, hygiene standards, and customer service expectations.
Shift manager
Greggs
Communicated clear performance expectations to 8–12 colleagues per shift via pre-shift briefings, aligning service standards, hygiene/compliance, and priorities. Led 5 shifts/week (6–9 hours), coordinating cover across 3–5 areas (counter, bake-off/hot-hold, floor, stockroom, delivery checks) to maintain smooth operations. Maintained accurate people/shift records for 10–20 team members, including attendance/activeness, task completion, and documented follow-ups for training, conduct, or performance. Updated Excel/Google Sheets trackers every shift, maintaining the daily progress sheet, performance management sheet, and activeness tracker with same-day completion. Delivered 3–6 coaching moments per shift using structured feedback and re-briefs to strengthen pace, accuracy, customer service, routines, and engagement. Resolved 2–4 colleague concerns per week and reported performance-related issues to leadership, escalating 1–2 cases per month with evidence and agreed next steps. Strengthened culture through weekly recognition programs to celebrate achievements and milestones (shout-outs, “best on shift”), reinforcing motivation and teamwork. Completed 6–10 compliance/operational checks per shift (food safety, cleaning, temperature, cash/till handover where applicable) with accuracy, professionalism, and integrity. Provided structured performance updates to leadership weekly and in scheduled check-ins, highlighting milestones, engagement signals, and performance risks.
