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Veronica Philip Nathaniel

About Me

Hello!

I’m Veronica Philip, a dedicated Support Specialist with a passion for assisting businesses to reach their full potential. Although I’m early in my career, I’m eager to learn and grow rapidly. I’ve developed a strong foundation in customer service, technical support, and sales, with a focus on driving growth that surpasses customer expectations.

I will contribute to the company’s mission of upskilling and reskilling the workforce, making a positive impact on communities.
I’m confident that my skills, and passion for success will make me an ideal candidate for a volunteer Salesperson/Support role. I’m excited to contribute to a company’s success while further developing my expertise.

 

Education

B.A French 2014-2018

University of Uyo, Uyo.

Customer support 2024

Digital witch

Virtual Assistance 2024

ALX-Africa

Work & Experience

Teacher

Tower of ivory schools

06/01/2020 - 06/30/2021

I managed and resolve conflicts in the classroom with my students while making learning engaging and fun. I was seen as a leader which motivated my students to be a better version of themselves.

Skills

Excellent communication: Clear, concise, and persuasive verbal and written communication.
100%
Customer service: Ability to build rapport, empathize, and provide solutions.
95%
Product knowledge: In-depth understanding of products/services and their benefits.
95%
Negotiation: Skilled in negotiating prices, terms, and conditions.
95%
Closing: Ability to finalize sales and handle objections.
95%
Time management: Effective prioritization and organization.
95%
Goal-oriented: Driven to meet or exceed sales targets.
95%
Adaptability: Ability to adapt to changing environments and customer needs.
95%
Collaboration: Working effectively with cross-functional teams.
95%

Awards

Award of Excellence in Service 2018

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