Ceciliak
About Me
My professional journey began at SkilledUp Life as an HR volunteer, where I dedicated my time for three terms. Over the course of my volunteer experience, I demonstrated my commitment and skills, leading to the opportunity to serve as the Head of HR.
Throughout my career, I have consistently demonstrated a keen understanding of HR policies and practices, enabling me to drive the company forward. I am adept at managing recruitment, volunteer/employee relations, administration, and performance management initiatives.
My mission is to continuously enhance our HR practices, support our talented team, and contribute to the growth and success of our company.
Education
Management University of Africa
Human Resources option
Kenya Institute of Management
Human resource option
Collage of Human Resource Management
The course outline provides the general body of the HR knowledge and skills required to manage tasks within the scope of human resources.
Work & Experience
Administration Assistant
National Integrated Indentity Management System
Word and data processing; Managing e-office; Ensuring security of office equipment, documents and records Maintaining an up-to-date filing system in the office; Operating office equipment; Managing office protocol Handling telephone calls and appointments; Supervision of office cleanliness;
Personal Assistant/Administrative Assistant
Albe Enterprises ltd
Resolved administrative problems and inquiries. Maintained office supply inventories and coordinated maintenance of the office equipment. Coordinated and maintained records for staff, telephones, parking and petty cash. Read, monitored and responded to my boss's email. Answered calls and liaised with clients competently. Prepared correspondence on my boss's behalf and delegated work in my boss's absence. Handled diary management, planning and organized meetings. Organized travel and also prepared complex travel itineraries. Attended meetings on my boss's behalf. Took action points and wrote minutes. Prepared papers for meetings and drafted communications on my boss's behalf and also prepared presentations. Managed and reviewed filing and office systems.
Adminstration Intern
Girl Child Network
Participated in the recruitment process. Received and processed client and donor’s orders. Handled inbound and outbound calls to resolve routine client and donor concerns in a timely and professional manner. Assisted in resolving client follow-up requests to provide and maintain the highest level of customer service. Prioritized open, overdue and/or critical client concerns and liaised to my supervisor as needed. Tracked any items/assets that were entering or leaving the building and ensured they had the appropriate approvals and exit passes.
