Last updated: 9th Oct 2023
Welcome to SkilledUp Life
SkilledUp Life is a two-sided marketplace where we connect skilled Volunteers with early stage Tech Startups. SkilledUp Life website is owned and operated by SkilledUp Life Ltd, a company registered in England and Wales (United Kingdom).
Please note both volunteer and company profiles are public and search engines may index. We have no control of search engines and other third parties.
Definitions
- Volunteer = An adult over 18 years of age who uses SkilledUp Life to gain new Experiences and Skills through volunteering. Volunteers cannot earn cash, crypto, digital currencies, shares, options, warrants or any taxable benefit in kind. Volunteer Opportunities are provided by early stage tech startups including SkilledUp Life.
- Tech Startups = Companies who are building scalable products. Software development businesses, consultancies, digital marketing agencies, digital transformation businesses and service companies are not allowed to register and use SkilledUp Life. Company Profiles created by non tech startups will be removed without any notification. Anyone who plans to build a tech startup who subscribe to our service is also considered as a tech startup even if they have not incorporated as a business.
Volunteer Terms of Use
- Volunteers are adults over 18 years of age. If you are under 18 yrs, you shall not sign up for a SkilledUp Life Volunteer account.
- Volunteers are individuals who offer their time free to gain new Experiences and Skills to improve their career prospects.
- Volunteers cannot earn through SkilledUp Life. We separate “earning” from gaining Experiences and Skills.
- Volunteers cannot gain rewards in kind, e.g. sweat equity, tokens, vouchers, etc.
- Volunteers do not pay to use our service. SkilledUp Life is a free service for Volunteers.
- Volunteers are required to create an account and build their profile fully before applying for one or more listed Opportunities.
- There are no limits to how many Opportunities a Volunteer can apply for, but we encourage you to select two Opportunities at any given time that would help you improve your career the most.
- Each VoluntOpportunity is expected to last no more than 3 months.
- Opportunities are listed by early stage Tech Companies and the responsibility for their accuracy rest with the Company and not with SkilledUp Life.
- No Opportunity shall be started without a personal interview with the applicable Tech Company and without signing a Volunteer Agreement.
- Any issues you have with a Tech Company should be brought to our attention, but we do not have legal responsibility between you and the Tech Company.
- Volunteers are not allowed to advertise paid services or use SkilledUp Life in order to sell a service. You will be given a week’s notice to remove such content, and failure to comply will result in deletion of your account.
- Volunteers shall not display contact information on the main body of their profiles. Main body is visible to any visitor, but contact information associated with your profile is only visible to our community.
Tech Company Terms and Conditions
- SkilledUp Life is only available to tech startups that are building scalable digital products. See definition for exclusions.
- Tech startups must subscribe to a pricing plan to use our service.
- We encourage you to list Opportunities using the template provided.
- You are encourage to interview Volunteers before starting a Volunteer Term.
- Each Opportunity shall ideally be for a period of 3 months.
- No Opportunity shall commence without both parties signing a Volunteer Agreement.
- We have made available a sample Volunteer Agreement for you to amend and use.
- Any issues you have with a Volunteer shall be brought to our immediate attention. We will mediate but do not take responsibility for any issues arising.
- You must not pay Volunteer or provide any taxable benefits.
- You must not make any promises of future paid Opportunities or discussed them at the point of starting the Opportunity, and especially not during the interview process.
- If you wish to continue with the Volunteer on a paid role, you are recommended to sign a legally binding commercial agreement after the ending of the Volunteer Agreement. We take no part once a commercial agreement is signed.
Informations We Collect
- SkilledUp Life is a live product and it retains any user data entered.
- Any email exchanges will also be stored by the respective solutions.
- We may store information of those we converse through emails on CRM.
- We use Google Analytics and other similar products from time to time.
- We use Tawk for providing support via chat.
- We are currently experimenting with HubSpot.
Accounts, Passwords and Security
- As far as we are aware, we cannot read your passwords.
- We suggest you keep your account credentials secure at all times.
Conditions
- As a service, we own the data in SkilledUp Life.
- You can delete your account at any time, which would wipe out your profile data.
- Our service is hosted by UK based NetHosted Ltd.
- Payment and collection is provide by Stripe. We do not hold credit or debit card details. All such information is held by Stripe.
Company account deletion
We may delete your account based on following:
- Any account, which violate our terms.
- Any account, which does meet the qualifying criteria.
- Any account older than 6 months that has never subscribed to our service in the past.
- Any previously subscribed account which has not subscribed during the last 12 months.
- Any account, which does not have an active email address, i.e. email bounces.
Company data (Volunteer Opportunities and Application) deletion
- All Volunteer Opportunities are deleted within 48 hrs of subscription cancellation.
- All Applicant data is deleted within 48 hrs of subscription cancellation.
- Deleted data can be retrieved within 14 days of subscription cancellation for a retrieval fee of £50.