Our business model is simple, yet we have not made it easy for ourselves due to succession planning failures. So what’s important to us?
- Team:
- Recruitment: Continuously recruit and ensure no vacancy exists.
- Performance: Ensure everyone is given targets and provided the help needed to exceed them.
- Sales:
- Ensure Monthly Recurring Revenue (MRR) sales targets are hit.
- Ensure the highest level of customer satisfaction, leading to high customer retention.
- Volunteers:
- Ensure monthly acquisition targets are hit.
- Ensure the highest level of volunteer satisfaction, leading to high Monthly Active Usage (MAU).
- Building the brand and value creation:
- Ensure we remain the dominant player in our market.
- Build extensive partnerships with Education Providers, Accelerators, Tech Hubs and Investors.
- Ensure a high level of content on the website to educate our market.
- Become a thought leader.
- Product:
- Bug-free with the highest standard in usability, with a beautifully crafted product.
- Extend the product to provide recruitment, management and extract performance from 100 volunteers per customer.
- Global presence:
- Become truly global and accessible in every country.
- Have regional teams penetrate regional markets.
- Risk and governance:
- Mitigate against all major risks.
- Ensure the highest level of governance.
- Be known for transparency, honesty and approachability.
- AI and automations:
- Leverage safely.
- Automate as much as possible.
- Co-exist with humans.
- Be the last resort for humans.
- Equal treatment:
- We will remain our most demanding and our best customer.
- We will not have any additional features that our customers do not have access to (except Admin).
As a result of SkilledUp Life:
- Anyone with an idea for building a tech startup should be able to pursue it.
- While we do not provide business advice, we will try our best to help as much as possible.
- Anyone over 18 years of age should be able to get back on their feet and land their next job by gaining experience and skills.
- While we do not provide career advice, we will try as much as possible to provide guidance.