Okoro Anthony Chisom

About Me

I have 3 years experience as a customer service officer where I developed impeccable phone manner and an ability to politely deal with disgruntled customers.

I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives.

My experience has helped me improve my leadership and organisational skills and has provided me with extensive knowledge of how to upsell services and goods to potential customers.

Education

B.Sc 2015

Caritas University, Enugu

B.sc Banking and Finance Second class upper division

Work & Experience

Customer support officer

Taluzi Nigeria limited

11/05/2018 - 06/25/2021

Handled telephone calls daily. Assisted in keeping records of customer interactions and comments. Provided feedback on the efficiency of the customer service process.

Digital sales support officer

Task culture limited

08/09/2021 - 10/29/2021

Explain products and products prices to customers. Answered customers information about the company products

Skills

Digital marketing
72%
Data analysis
76%
Content writing
65%
Customer service
85%