Fauzi Antasarisyah
About Me
Helping companies streamline processes effectively, ensure customer satisfaction, & maintain good customer service, are key areas
I strive to contribute towards efforts of work with companies/clients in any field of expertise
I believe I have relevant experience and skills to offer companies, especially in customer experience expertise, as a key to the job role, as one of many opportunities for me as consideration about me, to be a fellow fit candidate in order to help you accordingly, to grow together in regards of shaping the company dream into the materialised manifestation of reality, both to work individually as well as part of the team
I have a good level of productivity and would appreciate the opportunity to further my skill sets and improve to the best of my abilities
Education
Muhammadiyah 15 Jakarta Vocational High School
Wallstreet English Jakarta
Accomplished GSE (The Global Scale of English) level 10 English language coursework
Work & Experience
Waiter
La Bohème Jakarta
• Managed guests' orders, then served the orders accordingly • Maintained guests/patrons dining satisfaction by ensuring the cleanliness of equipment, prepping tools, and work/café area • Performed check-ins with guests/patrons about their dining experiences and anticipated follow-up orders from guests/patrons by asking their added/extra needs/requests • Examine current as well as upcoming reservation plans reserved by guests/patrons/visitors, then execute report of them to fellow coworkers and the leader • Professionally organized emptied beer bottles to their respective brands, variants/flavours, and their distributor in a spirit of ensuring neatly categorized record keeping, and warehouse item organizations • Report issues such as faulty tools, broken items, hard to remove dirty spots to supervisor/leader • Maintained clean and neatly arranged environment of rooms according to applied standard operational procedures • Maintained neat, clean outlooks of the public areas by executing daily general cleaning
Social Media Assitant
Bali2020Aid
• Assisted in charity program activities of Bali2020Aid, then generated Instagram content of that activities moments, on @Bali2020Aid Instagram page • Accommodated hashtag research in regards to relevant keywords for charity program moments Instagram post, of Bali2020Aid • Executed interviews, then assisted in the implementation of Instagram content generated contents relating to the interviews, for @Bali2020Aid Instagram page
SEO Specialist
FTGP
• Managed site links data research of its Moz DA, Moz PA, Moz Rank, Alexa Rank, External Links to qualify whether the site has good SEO Value to Follow/Dofollow • Planned and executed mail follow-ups, reaching out to webmasters and/or Blog/WordPress owners for link exchange/trades • Generated copywriting content to fill in details for each category of FTGP link tree accordingly