Elise Singleton

About Me

Former Applied Foreign Languages student at the University of Nantes, France and trilingual English, French and Spanish, I am looking for a job opportunity in HR, Administration, logistics or Customer Service based in Munich, Germany.

I completed my first two years of university studies in Nantes, France, and my third year abroad at the Universität des Saarlandes, Germany. The degree I obtained enabled me to acquire skills in international Company Management (Marketing, Accounting, Law, Economics, Consumer Behaviour and Business Strategy). In addition to business-related subjects, I have improved my knowledge of foreign languages and European cultures. (Level B2 German and fluent English, French and Spanish)

My last experience as Customer Service Representative and logistics Operator helped me gain experience and taught me many new skills. I was managing the B2C Customer Service in different languages and through different communication channels, B2c orders and their logistics, preparing incident reports, etc.

My last work experiences allowed me to perfect my translation skills thanks to translating commercial and corporate communication materials. (French, English, Spanish and German)

I consider myself a very open-minded, sociable, organized and dynamic person. I am open to all kind of new opportunities but my dream job would be Human Resources Manager, so I am looking for an amazing opportunity to work in Human Resources.

Education

Degree in Applied foreign Languages 2019

University of Nantes

The degree I obtained enabled me to acquire skills in international Company Management (Marketing, Accounting, Law, Economics, Consumer Behaviour and Business Strategy). In addition to business-related subjects, I have improved my knowledge of foreign languages and European cultures. (Level B2 German and fluent English, French and Spanish)

Work & Experience

Customer Service Employee

IKEA

12/01/2016 - 09/08/2018

Customer Service Representative and Logistics operator

MYHIXEL

10/10/2019 - 10/10/2020

My work consisted of carrying out the following list of activities: - B2C customer service in different languages and through different communication channels. - Preparation of incident reports. - Comprehensive incident management. - Support in the management of B2C orders and their logistics. - Support in quality management. - Translations of commercial and corporate communication materials. - Interview in English and Spanish - Update company policies and translation - Organizing employee records and paychecks.

HR Manager

SkilledUp Life

08/16/2021 - 11/17/2021

Develop the Human Resources (HR) function within SkilledUp Life for Volunteers including but not limited to: Identify skill gaps within the team. Prepare and publish Opportunities on SkilledUp Life to find best-fit Volunteers. Review Volunteer applications. Conduct preliminary interviews. Prepare Volunteer Agreements for signature by both parties. On-board Volunteers. Develop framework for monitoring and reporting progress.

Skills

English
100%
French
100%
Spanish
100%
German
60%
CANVA
75%
Organizational skills
90%
Team work
80%
HTML
40%
customer service
80%
communication
75%
time management
90%
Problem solving
75%
human resources
70%
Talent Acquisition
75%